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Production Operative (Returns) at Acorn Stairlifts

Acorn Stairlifts logo

Production Operative (Returns)

Acorn Stairlifts

BD20 6RB Expires in 14 Days

Job description

We are currently looking for a Production Operative to join our team at our Returns team at our Head Office in Steeton, West Yorkshire.

In this role, you will be responsible for ensuring all stock returns which have been created on the system are accurate in order to be processed in a timely manner.

If you have strong organizational and problem-solving skills, and are ready to contribute to a fast-paced environment, we'd love to hear from you!

Hourly Rate: £12.95 P/H ( + shift bonus)

Working Hours: Monday to Friday 14.00  - 22.30

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Benefits of working at Acorn:

  • Induction and training programme
  • Investors in People award
  • Healthcare and pension provisions
  • Free on-site parking
  • Excellent transport links to Leeds, Bradford, and Skipton
  • Cycle to work scheme
  • Company Events
  • On site Canteen (Subsidised food)
  • Gym Membership discounts
  • Health & wellbeing programme

The role consists of:

  • Check stock return statuses on the system to ensure correct stock has been assigned
  • Make outbound phone calls to stock return system users to clarify missing/incorrect information
  • Investigate stock return discrepancies on customer's accounts
  • Correct incorrect returns on the system to ensure system accuracy
  • Process the stock returns accordingly (physically and systematically)
  • Chase outstanding returns with relevant departments
  • Communicate feedback to Manager
  • Provide telephone support to stock return system users
  • Assist with physically moving stock and arranging it in order for quick processing
  • Assist with stock takes for leavers and QC department

Desirable Skills and Experience:

  • Experience in a similar role would be advantageous but not essential
  • Problem solving skills
  • Be able to work to an extremely high quality standard
  • Good time management skills

Must be able to display the Acorn Values

OUR VALUES

  • Quality of the products we make and sell and the service we provide
  • Unity Working together as one team
  • Integrity Acting responsibly and honestly to deliver on our promises
  • Caring About our customers, each other and the wider community
  • Ambition Taking Pride in all we do and striving to improve

We Recognise Your Efforts

Acorn Achievers: Monthly awards scheme with £100 vouchers for winners and £50 vouchers for runners-up.
Recommend a Friend: Earn up to £100 if your referral joins Acorn.

If you’re passionate about delivering excellent service and want to be part of a values-driven company that invests in its people—apply today!

All recruitment communications will come solely from our internal Recruitment Team at Acorn Stairlifts.

Please note: this position may close early if we receive a high volume of qualified applications. To ensure ample consideration, please submit your application as soon as possible.