Job description

Job responsibilities

To provide an Interpreting Service to AGHS customers as follows:

i) attending patient appointments with healthcare professionals in clinical areas which may include Ward rounds, clinical departments and outpatient clinics both in the hospital and in the community as well as home visits.

ii) support the responsible healthcare professionals when they are obtaining informed consent and completing consent forms.

iii) support the responsible professionals in multi-disciplinary team meetings to discuss ongoing social and medical care.

iv) in one-to-one meetings of patients with health and/or social care professionals

v) Interpret all communications accurately including medical terminology inline with Interpreting Guidelines.

vi) Assist with processing written translations using the appropriate script.

vii) Compliance with policies, guidelines, and procedures.

viii) Completion of mandatory training and relevant departmental training.

ix) Use your own initiative when carrying out duties on clinical areas to ensure service is provided reporting any concerns including safeguarding or issues which arise to the management team.

x) Assist in the Interpreting Office completing admin duties such as answering the telephone, receiving and recording requests, placing requests on supplier portals and dealing with any queries which may arise, escalating these to the Interpreting Co-ordinator if required.

xi) Take responsibility for ensuring that own individual monthly claim forms, including mileage and job sheets, are fully, transparent, accurate and submitted within the set deadlines.

xii) Any other duties commensurate with the pay grade of the role.

Person Specification

Qualifications

Essential

• GCSE in English Grade C/Grade 4 or above.
• NVQ Level 3 Interpreting Qualification, or equivalent qualification and levels of experience in the additional community language spoken.

Desirable

• Spoken English at ILETS 7.5 or equivalent.

Experience

Essential

• Previous experience of Interpreting and translating in a public service organisation.
• Previous experience of interpreting and translating health and medical terminology from English to the community language and vice versa.
• Experience of working with the Public and Customer services experience.

Desirable

• Previous experience of working within the NHS.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

AGH Solutions Ltd

Address

Airedale General Hospital

Steeton

Keighley

BD206TD

United Kingdom

Employer's website

https://aghsolutions.co.uk/ (Opens in a new tab)