Job description

Job responsibilities

General PMO

1. Oversee the maintenance of a uniform PMO process, aligned with best practice, for the Trust

2. Develop and deliver training for key managers across the Trust to allow them to provide PMO internally within their CSUs and Directorates

3. Act as a subject matter expert to provide advice and guidance on PMO to Flexible Workforce, CSUs, and Directorates

4. Provide day to day programme management for Programmes within our portfolio.

a. Work with teams to plan, govern, deliver, and provide assurance on programmes of improvement work, including policy and process development from the initial diagnostic stages through to implementation, benefits realisation, and post implementation review.

b. Work closely with the programme teams to plan the delivery of comprehensive analysis to help them make decisions about improvement and development. Data may be quantitative and/or qualitative and will be highly complex in nature, involving areas such as quality, profitability, team effectiveness, workforce productivity, skill mix, process efficiency, and leadership.

c. Plan and manage programmes and their projects, through interpretation of national guidelines and using best practice management methodologies, including the production and maintenance of key documentation.

d. Ensure that the intended benefits of all work supported are effectively planned and tracked.

e. Negotiate and agree expectations and monitor delivery against these.

f. Use well developed communication and negotiation skills, and an adaptable approach, to gain, persuade and maintain support from stakeholders.

g. Design, plan, and deliver bespoke facilitation and training sessions to fit customer needs, considering any anticipated barriers to success.

h. Ensure that programme budgets are managed, and benefits plans are produced, tracked, and delivered.

i. Produce reports, audits, surveys on progress of programmes and/or projects for presentation to the Improvement Programme Boards and other key stakeholders as required.

j. Ensure that risks and issues are identified, managed, and escalated appropriately and where required adjust plans and strategies to ensure progress and delivery.

Change Management

In addition, the postholder will deliver on the following items specific to the Trust Recovery Programme

5. Support the process of change management within the Trust, engaging with CSUs.

6. Support services to engage with stakeholders to adapt services to align with their expectations and requirements as part of the Recovery and/or Transformation agenda.

7. Contribute new thinking around different models of working that will deliver maximum return on investment either financially or from a performance perspective.

8. Present findings and recommendations to stakeholders and large groups clearly and appropriate to the audience. This will include presenting to a range of forums and will also involve communicating information that is highly contentious and sensitive in relation to service quality and efficiency.

Technology implementation

9. Support services to engage with internal and external stakeholders to ensure implementation of new system is achieved within the designated timeframe and to align with expectations and requirements as part of the Recovery and/or Transformation agenda.

10. To present findings and recommendations to stakeholders and Trust Recovery Programme clearly and appropriate to the audience. This will include presenting to a range of forums and will also involve communicating information that is highly contentious and sensitive in relation to service quality and efficiency.

Innovation

11. Support colleagues across the Trust in the practical application of innovation and improvement tools and techniques to enable successful redesign, development, and continuous improvement of our services.

12. Use leadership, coaching and personal skills to motivate and inspire colleagues to produce innovative ideas to address issues for them and their patients. Develop an innovation culture at the Trust.

13. Contribute to the continued development of innovation knowledge and skills.

Person Specification

Experience

Essential

• Experience of playing a lead role in PMO provision in an organisation. This includes the application of uniform, recognised best practice, PMO methods in programmes designed to deliver tangible benefits to quality, productivity and cost efficiency.
• Working with people at all levels and from differing professions (including senior management) and the wider system to deliver PMO that is a key enabler in influencing and leading change.
• Experience of running programmes, projects, and services.
• Evidence of measuring impact of your programmes and projects.
• Experience of managing and influencing conflicting and competing priorities.
• Managing multiple projects/programmes at the same time.

Desirable

• Experience of training staff colleagues internally within PMO and across the organisation in PMO best practice
• Management in a complex environment.
• Experience of working in healthcare or similar.
• Clinical or operational experience.
• Experience of producing and developing project documentation and presenting on a tight timeline.
• Experience of using different project management methodologies.
• Experience of the clinical innovation process from idea to testing to taking to market

Skills

Essential

• Ability to successfully manage complex programmes through to delivery of benefits.
• Good interpersonal skills, particularly the ability to quickly build trusting relationships with staff, colleagues, and stakeholders.
• Excellent communication, listening, negotiating, and influencing skills.
• Able to present information and communicate to both clinical and non-clinical and/or technical and non-technical users.
• Ability to collect, manipulate and analyse complex data to identify trends and opportunities, and communicate these back to stakeholders.
• Able to work on own initiative within a clear framework of accountability.
• Effective people management.
• Confident using key IT packages, including Word, Excel, and PowerPoint.

Desirable

• Commercial awareness and the skill to identify and develop potential innovation opportunities.
• Flexible leadership style.
• Good systems and process knowledge.

Knowledge

Essential

• Excellent understanding of PMO principles, tools and techniques.
• Understanding of information governance and confidentiality.

Desirable

• Knowledge of the application of Intellectual Property law in the NHS along with best practice in commercial development

Qualifications

Essential

• Degree level qualification (or equivalent experience) with specific relationship to leadership in Project or Programme Management.
• Formal training in improvement methods/approaches.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

BRI

Duckworth Lane

Bradford

BD96RJ

United Kingdom

Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)